Choosing The Roofing Contractor That’s Right For You
Roof repair or roof replacement is an important investment. That’s why you should insist on working with a professional roofing contractor who has the knowledge and experience to ensure a successful project. It is important to do your homework, since not all roofing contractors are alike. Some are more committed to their workmanship and after-sales service than others. Some may have better-trained installers. There may even be contractors on shaky financial ground who will not survive long enough to provide the roofer’s warranty service.
A roofing contractor who stands behind their own work typically has a good reputation in the community, and wants to keep that reputation by making sure their customers are satisfied. Take whatever time is necessary to select the right contractor. Having the right contractor can make a big difference.
Points to consider when assessing the qualifications of various roofing contractors:
Does the contractor have a permanent place of business, telephone number and tax ID.
How long have they been in the roofing business?
Insist on seeing the contractor’s proof of liability and worker’s compensation insurance (and make sure the coverage is in effect through the duration of your project).
Do they have the appropriate licenses for your community? (Ask to see written proof.)
Do they have a satisfactory record with your local Better Business Bureau?
Are they willing to put all agreements, promises and understandings in writing? Insist on a detailed, written proposal that offers complete descriptions of the work and job specifications, including approximate start and completion dates and payment terms.
Look for a roofing contractor with a proven track record that offers a list of client references. We also suggest you incorporate the following questions into your interview of client references.
Client Reference Questions:
Did you find it easy to communicate with the roofing contractor?
Were the workers as professional and nice as the sales person who sold you the project?
Were you pleased with the quality of work?
Were you comfortable with all of the trade contractors used on your project?
Did the work crews clean-up the job site daily?
Was the project completed on schedule?
Did the contractor fulfill his contract to your expectations?
Would you use this contractor again without hesitation?
Was the work crew respectful of your property?
Did you receive any complaints from your neighbors about the contractors?